Effective Date: [07/07/2025]
Last Updated: [07/07/2025]
Welcome to Fliq, operated by Arnik Infrasky Private Limited (“Fliq”, “we”, “us”, “our”).
This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you use the Fliq mobile application (“App”) and services.
By using Fliq, you consent to this Privacy Policy.
We may collect the following categories of personal information:
1.1. Account & Profile Data:
• Name, email address, phone number.
• Date of birth, gender, sexual orientation (if provided).
• Profile photos, bio, interests, preferences.
• Identity verification details (if applicable).
1.2. Location Data:
• Approximate or precise location based on GPS, WiFi, or IP address (with your consent).
1.3. Device & Usage Data:
• Device type, OS version, unique device identifiers.
• IP address, app usage data (features used, interactions).
• Crash logs, performance diagnostics.
1.4. Transaction Data:
• Purchase history for coins, subscriptions, and physical gifts.
• Billing and payment details (processed via App Store / Play Store, not stored by us).
1.5. Communications & Content:
• Messages, chats, photos, and other content you share within Fliq.
• Support requests and email communications with us.
We collect your data:
• Directly from you when you register, create a profile, or interact with the App.
• Automatically via your device and app usage.
• From third parties, including:
• Payment processors (App Stores).
• Analytics providers.
• OTP verification providers.
We process your data to:
• Provide and improve Fliq’s services.
• Match you with other users.
• Facilitate chats and social interactions.
• Deliver physical gifts and process transactions.
• Detect and prevent fraud, spam, or illegal activity.
• Send you notifications and promotions (optional).
• Comply with legal obligations.
To ensure user safety:
• We may monitor or review your content (photos, messages, profiles) using automated tools and human moderators.
• Chats may be reviewed if flagged by our systems, reported by users, or required by law.
• Monitoring helps prevent abuse, harassment, scams, or illegal activity.
• We only intervene in messages when necessary to protect users or comply with regulations.
By using Fliq, you consent to such content monitoring for safety and compliance purposes.
We may share your data:
• With service providers (for OTP, payment processing, analytics, gift deliveries).
• With other users (limited profile info and chat features).
• With legal authorities where required by law.
• In case of a business transfer or merger (you’ll be notified if applicable).
We do not sell your personal data.
Depending on your country or region (including EU/EEA), you may have rights to:
• Access your personal data.
• Correct or update inaccurate information.
• Delete your account and personal data (right to erasure).
• Restrict or object to certain data processing.
• Request a copy of your data in portable format (data portability).
• Withdraw consent for certain features (e.g., location sharing, marketing emails).
You can exercise these rights via:
• Fliq App Settings.
• By emailing support@myfliqapp.com.
We retain your data:
• For as long as your account remains active.
• As required for legal, regulatory, or legitimate business purposes.
• For limited periods after deletion for fraud prevention or dispute resolution.
Upon deleting your account:
• Your profile and data are removed from active use.
• Some records may remain temporarily in backups or logs.
We implement:
• Data encryption (at rest and in transit).
• Secure server infrastructure located in India.
• Strict access controls.
• Periodic security audits.
However, no platform can guarantee 100% security.
We encourage you to keep your password safe and report any suspicious activity immediately.
Fliq is strictly for users aged 18 or above.
We do not knowingly collect personal data from minors.
If we discover a minor has created an account, we will promptly delete the account and associated data.
• Your data will be stored and processed in India.
• By using Fliq globally, you consent to cross-border data transfers.
• We comply with applicable data protection laws, including safeguards for international users where required.
We use cookies and similar technologies for:
• App functionality.
• Analytics and performance monitoring.
• Fraud prevention.
You can manage these settings via your device or App Settings.
We may revise this Privacy Policy to reflect changes in legal requirements or our practices.
We will notify users of significant changes via the App or by email.
For privacy-related questions, requests, or complaints, contact:
Arnik Infrasky Private Limited
Email: support@myfliqapp.com